Directorate of Environment & Neighbourhood Services
The Hexagon Theatre, Reading
RG2b (SCP 11) £8.19 per hour
Casual work including weekends and evenings
As part of Reading Arts and Venues, The Hexagon theatre is looking to recruit new members of casual staff in preparation for its busy seasons of events. A number of positions are being offered on a casual basis to compliment the current team of Ushers that takes pride in looking after the safety and enjoyment of the thousands of theatre patrons who visit
Mainly evenings (usually from 6.45pm onwards) and weekends, with occasional day shifts for matinees, children’s shows and Pantomime as determined by the programme of events. Rotas are prepared four weeks in advance around the requirements of theatre events and the availability of casual employees.
The position offers a range of duties such as directing and looking after the needs of theatre patrons, selling programmes and merchandise, being responsible for evacuating the building and responding to emergency situations and clearing the theatre after events. Duties involve checking tickets and seating customers, dealing with any seating issues, preventing unauthorised photography and recording of events, cashing up floats and takings when selling ice creams, programmes and merchandise, and representing The Hexagon as part of the Front of House team when providing information and assistance to customers.
The position would suit anyone who enjoys a social role, has an eye for detail and is passionate about delivering outstanding customer service with a smile. With theatre work, timing and presentation are of the essence so all staff are must have the ability to work well under pressure as well as a pro-active and outgoing manner. Previous experience in theatre work is preferred but not essential as full training will be provided.
The Council is committed to paying a Living Wage to staff. The Living Wage is currently £8.45 per hour. If appointed to a spinal point with an hourly rate of less that £8.45, a supplement will be paid to staff to bring the salary up to that amount. The supplement is at the discretion of the Council and can be changed or withdrawn at any time in the future.
Internal Reading Borough Council employees must login via Employee Self Service to apply. If you have not yet been issued with your Employee Self Service account, or you have any queries, please email employeeSelfService@reading.gov.uk with details. Click here for more details on how to apply online. Alternatively, call the Recruitment Team on 0118 937 2039 (24 hour answerphone) quoting the job reference number and the job title of the post you are interested in.
Please do not send a CV: for the purposes of equal opportunities, we can only accept Reading Borough Council application forms.
Closing date: 17 July 2017
Interview date: tbc