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South Street

Opening Times & Box Office Information

Box Office Opening Times

The Hexagon
Monday – Friday 10.00am - 5.00pm 
Saturday One hour before the show
Sunday and Bank Holidays One hour before the show

The Box Office closes at 8pm when evening shows are on.
Please note that for 'Stand Up' events these times may vary.

BOX OFFICE 0118 960 6060

Concert Hall
Monday - Saturday 10.00am - 4.00pm 
Sunday and Bank Holidays One hour before the show

South Street
Performance days One hour before the show (subject to availability)

All Box Offices are open one hour prior to the advertised show start time.
All major credit cards are accepted except Diners Card and American Express.

Booking Fees
There is a £1.20 per ticket fee for tickets up to and including £10 and £2 per ticket fee for tickets greater than £10. Tickets with a face value of up to and including £5 are subject to a fee of 25p a ticket.

The booking fee applies to ticket purchases made with credit cards, debit cards and cash. Bookings made in person with a pre-paid debit card are not subject to a booking fee.

Tickets for events at the Reading Arts and Venues and any third party agency sales carry a per ticket booking fee in addition to the published prices. Because ticket revenue is divided between many different parties an increase in ticket prices would not necessarily benefit the venues, therefore the income from booking fees is essential income to Reading Arts.

From 1 February 2016 new booking fees will apply to all events with an event date after the 1st April 2016.

All tickets under £5 - £0.50 booking fee
All tickets under £10 - £1.50 booking fee
All tickets priced £10 and over - £2.00 booking fee
Group tickets (available to groups 10+ on applicable events) - £1.50 booking fee (£0.50 for tickets priced under £5)

In addition to booking online you can also book:

In Person and by Telephone
Unless otherwise indicated, tickets for Reading Arts Events are available from our Box Office in The Hexagon foyer and the Town Hall Reception (0118 960 6060).

By Post, Fax or E-mail
Please contact the Reading Arts & Venues Box Office (based at The Hexagon) enclosing all show details including the title of the show, date, price, your name and address, cheque payment only.

Reading Arts & Venues Box Office
The Hexagon
Queen's Walk
Email Reading Arts and Venues Box Office

Tel: 0118 960 6060
Fax: 0118 937 2751 
Minicom: 0118 939 0040

Group Booking Line: 0118 937 2011
Email Storme Gibson

Cheques should be made payable to Reading Borough Council with your name and address on the reverse. Please note that cheques require 10 days to clear before posting/collection and tickets will be retained for collection where proof of status is required in order to obtain a discount.