Accessibility statement

Our website is for everyone and we strive to make it easy to; find with a search engine, find your way around, read and understand

We try to:

  • Use friendly language
  • Make it easy to contact the correct person directly if you need to
  • Use links with meaning
  • Tell you when we are going to make a link open a new browser window
  • Let you know when we are linking to a PDF (see PDF accessibility for further information)

We try to avoid using:

  • Jargon
  • Complicated wordy sentences and paragraphs
  • Images that make pages load slowly

PDF accessibility:
Over recent years there has been much done to improve the accessibility of PDF files. For our part we have started to structure all new PDF files on our site so they can be read by assistive technologies such as screen readers. However there is a large volume of PDF files on our website that have been published historically that do not meet accessibility guidelines. In some cases we can convert these documents into html for you to read in a browser. If you do come across a document on the website that you are unable to view please use the contact details on that page to get in touch with us.

Text accessibility:
We make sure all the contributors to our site are trained in writing for the web and follow Plain English guidelines
The size of the text on our site can be resized using your browser controls, see the W3C text resizing instructions. You can also find out how to change text and background colour from the W3C instructions.

Accessibility limitations

  • Due to certain constraints, we have had to include other technologies and features that may cause accessibility issues. These include:
  • Adobe PDF downloadable documents (as mentioned above)
  • Microsoft Word, Excel and PowerPoint downloadable documents
  • Google Maps (third party map application)
  • reCAPTCHA (third party CAPTCHA application)
  • You Tube Videos (third party video application)
  • Third party link shorteners such as

We are making every effort to overcome these limitations by improving their accessibility and failing that, provide accessible alternatives. Reading Borough Council does not assume responsibility for third party applications.

If you have any questions about anything covered on this page, or need any information sent to you in another format, contact us, by emailing the box office.