The Concert Hall - Access Information ♿

The Concert Hall is committed to making the building as accessible and welcoming for all as we can. 

Disabled Access

The Concert Hall is located in the Town Hall.  There is  level access into the building and to the box office, toilets and cafe areas located on the ground floor.  The Concert Hall is located on the first floor, there is a lift to the first floor and flat floor access from the lift to the stalls seating.  There is no lift access to the balcony seating. 

The Concert Hall has designated wheelchair positions located in the stalls.  To enhance your safety and comfort we require patrons in wheelchairs to book a designated wheelchair position in advance.

Please inform the Box Office should you require level access or have limited mobility as seats are available for this purpose.

Toilet for people with disabilities. An infa-red sound enhancement system for the hard of hearing is available for use with or without a hearing aid. Please reserve sets at the time of booking (to be collected from the Box Office or Reception prior to the event-a small deposit is required)
We welcome both seeing and hearing Guide Dogs. Please advise at the time of booking. A bowl of water can be provided.

Large print and audio brochures are available on request.

Baby changing facilities are available (children under 18 months will require a £1 Babes in Arms ticket)