At South Street we are committed to making our building as accessible and welcoming for all as we can.
Access to both our theatre and studio spaces is available via flat or ramped access. The front doors are powered for disabled access - please press the button to the left of the entrance.
A wheelchair user's essential companion is admitted free. To enhance your safety and comfort we require patrons in wheelchairs to book a designated wheelchair space, which can only be booked over the phone or in person at the Box Office. Please note that the spaces are designed for standard size wheelchairs, if you have a larger size wheelchair please advise when booking.
South Street is only serviced by on street parking, which is free to blue badge holders. Although there are no designated spaces there is usually plentiful parking.
If you would like a large print brochure please email the Box Office or call 0118 960 6060.
We welcome registered assistance and guide dogs. Please mention at the time of booking if you would like to keep your dog in the auditorium with you. Alternatively our Front of House team would be more than happy to look after your guide dog for the duration of the performance.
Relaxed performances are open to everyone, but the production and environment has been specifically designed to welcome people who will benefit from a more relaxed performance environment, including families with young children, people with an Autism Spectrum Condition, sensory and communication disorders, or a learning disability. The performances may be adapted in a number of ways in order to reduce anxiety and ensure a safe and enjoyable live theatre experience. There is a relaxed attitude to noise (voluntary and involuntary), the lights in the auditorium remain on low throughout the show, sudden loud noises are softened and audience members are free to leave and re-enter the auditorium at any point. We also have additional staff on hand to assist with seating and access around the Theatre.
Familiarisation visits for those for whom new venues can cause anxiety are available under arrangement by contacting firstname.lastname@example.org
Additional touch tours are also available on selected shows to help familiarise blind and visually impaired theatre-goers with characters, sets and costumes and provide extra detail to allow patrons to fully engage with the production . Touch tours usually last approximately 30 minutes and take place an hour before the show. Places are strictly limited and must be booked in advance.
For more information on access please email the Box Office or call 0118 960 6060.